Pakistan : Warid Pakistan - Customer Reviews & Complaints - Warid Pakistan - bucket bill Faisalabad - bookcomplaints.com :Punjab:Pakistan
     Login| Register    Feedback & Support   Blog   Q&A   Search By Id
Facebook

 
 
 
Australia   Bangladesh   Brazil   Canada   China   Germany   India   Japan   Mexico   New Zealand   Pakistan   Saudi Arabia   Singapore   South Africa   United Arab Emirates   United Kingdom   United-States  
 
Subscribe to latest post

Warid Pakistan - bucket bill Faisalabad

Mark as spam misclassified duplicated expired offensive

Consumer complaints and reviews

Consumer Complaint ID: CCN01331412

 
#Company Page
 
miscellaneous Published date: November 8, 2016 Add to watchlist
  • Country: Pakistan
  • Region: Punjab
  • City: Faisalabad

Name: Warid Pakistan

 

To,

Manager Customer Service,

Warid Telecom.

 

 

Dear Sir,

This is to bring in your notice that I called at help line on dated 27th Oct-16 for internet bucket activation and I was given confirmation that bucket has been activated, same also cross checked via SMS as SMS received were showing consumed and remaining data volume of the bucket. On 4th Nov-16, my number’s outgoing was blocked suddenly and upon query from help line at 10:55am (approximately), I was told that outgoing has been blocked owing to heavy bill which is caused by internet consumption. I called three times on help line at approximately 10:55am, 11:43am & 04:39pm on the same date (4th Nov-16) to log my complaint to investigate the issue as this amount should not be charged to me as internet bucket was activated upon my request on 27th Oct-16. I visited business center located at Canal road Faisalabad and paid Rs. 1500/- as further security deposit and Rs. 7500/- as bill payment to get my number restored as no support was provided to me since my complaint on 4th Nov-16 till 7th Nov-16. I also gave written complaint to the business center manager but he refused me saying that he is not authorized to take the complaint which itself is very astonishing for me that a business center which is not authorized to take a customer’s complaint then what is the purpose of it.

 

You are requested to look into the matter and revert the amount charged against internet consumption at earliest.

 

 

Warm Regards,

Muhammad Arshad.

Contact # 0333-8809595.

cc PTA complain cell


 
 
Quickly post similar complaint
 
 

Vote
Result 0 votes | Avg Rating:

Add Comment  

Views: 81    Print

Comments

    Leave your comment (spam and offensive messages will be removed)





    Post Complaint

    Description:

    Photo Proof   (optional)

    Add new photo
    Email Address is kept confidential
    (optional)
    (optional)

    Select Category To Post Complaint

    Business & Finances Buildings & Construction Cars, Parts & Vehicles Education
    Electronics, Appliances, Software Entertainment and Recreation Event Planning & Services Family & Relationships
    Gadgets Government Organizations - NGO Home - Lifestyle Hospital, Insurance, Mediclaim Complaints
    Internet & Website Job & Career Law & Civil Rights Nature & Environment
    News & Media Office Complaints Prostitution & Human trafficking Public Transportation
    Real Estate Sports - Fitness Telecom & Broadband Travels - Holidays
    Unsolicited Phone Calls - Chats Unauthorized charges Others