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Sui Southern Gas Company - Illegal PUG charges

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Consumer complaints and reviews

Consumer Complaint ID: CCN01331651

 
#Company Page
 
Gas Bill Published date: November 18, 2016 Add to watchlist
  • Country: Pakistan
  • Region: Islamabad

Name: Sui Southern Gas Company

 

Sir,

 

it is stated that i am poorman and residing at H. No. 11 uper story, Rahim Colony Quetta. My customer No. is 4850991000. The Company s charging illegal/unauthorized charges of SSGC once in Jan 2016 sent a bill of Rs. 10,980/- when i complaint and checked by representative of SSGC found leak from outside of house but still they put all responsibilty upon undersigned and threat me to pay the dues other they will disconect my Gas connection. i paid the all outstanding bill of Rs. 10980/- dated 01-FEB-2016. later i was waiting my bill for two months then i have requested one of my friend who is govt employee to generate online bill, when he get the bill, i surprised that the bill was amount of Rs. 70,440/- sir, i again went to meet GM SSGC Samungli Rd Quetta to compliant, he handed over me a PUG complaint form on dated 15-11-2016 and advised me to submit the same in SSGC city branch also a represtative visited my house & check the meter and found the meter reading obtained on dated 11-10-2016 as 1273 while on dated 17-11-2016 the reading was 1242 it looks amaizing that after passing of almost one month the reading is less than they took before a month, it is clear that they have sent me worng bill. Sir i am very much worried, why are they torturing me mentaly, i could not pay illegal charges of the co. , it is therefore, requested to please waive off the illegal charges other wise i will reserve my right to file legal suit in the court of law. in addition to your information that this uper story is always remains closed only one individual who is serving in ATF is residing here while he is on duty the whole day. 

 

Regadrs

 

Syed Naseemuddin

Customer No. 4850991000

Through Abdul Rehman The resident

H.No. 11 uper story, Rahim Colony, Circular Road Quetta

03337905457

03337998572

 

 


 
 
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Comments

    PUG Gas Charges by Aijaz Mughal:
     

    Dear Sir,
    I am regular bill payer...Tax payer. My Feb Bill shows meter reading and charges of Rs.1102? but a separate charge of PUG is shown Rs. 9371+1593 PUG Tax total bill received 12,270/-. Nobody from SSGC has contacted me before raising this ridiculous amount of bill. I have had no recourse to be heard. Please tell me the remedy. Your kind response will be highly appreciated.
    Regards,
    Aijaz Mughal
    S/o: Muhammad Anwar
    Customer Number: 0437508852(5)
    Bill ID: 043758879985

    Comment Date: 2017-03-14 09:53:45

    by anismotiwala:
     

    I am regular bill payer...Tax payer. My Feb Bill shows meter reading and charges of Rs.314?_ but a separate charge of PUG is shown Rs. 17546 plus ST totaling more than Rs.20,000/-.

    Nobody from SSGC has contacted me before raising this ridiculous amount of bill. I have had no recourse to be heard. Please tell me the remedy. Is there a legal support mechanism for consumers available?? Trust levels are going down fast. That's for sure.

    Anis Motiwala
    Customer Number 5908720000(8)

    Comment Date: 2017-02-25 03:17:06

    Remove PUG gas charges & PUG GSD by Saima Faisal:
     

    Dear Sirs, I was surprised to receive my Gas Bill of JANUARY 2017 on 18 Febryary 2017 with PUG Gas Charges of Rs.275/= and PUG GST Rs.47/=, I don't what are these charges put in my bill kindly waive the PUG CHARGES FROM my bill. But my meter is new and look into this matter seriously. If my case would be reviewed and considered properly, I shall be grateful. -

    Comment Date: 2017-02-14 09:57:36

    removal of illegal PUG charges by Shoaib akhter:
     

    Assalamo alikum
    Sir
    Mere Jan 17 or Feb 17 mein illegal PUG charges as rahey g
    Hain meter bhi new or sahi hey pl waive these charges immediately

    Custom name:Shoaib akhter

    Cust no.5232027339

    Comment Date: 2017-02-11 03:52:58

    PUG Gas Charges in Gas Bill by Kafeel Ahmed:
     

    Sir,
    Kisi sarif ke PUG Gas charges ka masala hal hua....?

    Agar nahin to saare milkar company ke khilaf adaalat main case kiyon nahin karte..?

    Sab ke dukh main baraabar ka shareek,
    Kafeel Ahmed

    Comment Date: 2017-02-10 15:53:11

    PUG Charges by Faisal:
     

    SSGC is over billing too many consumers with PUG charges every month and there has been extremely gas load shading for months in many areas.

    whoever complains at their respective offices, their officials openly say that bills must be paid without any objection and the matter will not be resolved bkz complainer's meter is under reporting his consumption or the meter is out of order but they don't have any evidence.

    And the staff is behaving unethically with complainers.

    Is this customer oriented organization? Are these their Mission, vision and core values which they disclose on their web?

    So shame and hate for them. Please don't pay bills at all until matter is resolved.

    Comment Date: 2017-02-09 19:34:58

    PUG Gas charges by Mohsin Ali:
     

    coustomer 9435501000
    Jan & Feb 2017
    I received PUG Gas charges 275 each month
    and per PUG Gst 47 per month.
    kindly solve my problem .

    Comment Date: 2017-02-09 15:28:47

    PUG GAS CHARGES by Najmuddin:
     

    Sir Har mahene pug charges laga kar behjay ja rahe hain pehle bill 200 rupee ka ata tha aur ab 636 ka a Raha hey Customers number 6957210000 Bill id 695723406655

    Comment Date: 2017-02-09 13:40:33

    by farrukh:
     

    Asslam O Alakum

    Sir my consumer number is 3133790727 (8) I am residential of house no 709 1st flour right portion sector 31 B abdul khalik allah wala town korangi i am regularly paid bill every month from last month i am geting bill including PUG charges of 275 rupees plus PUG GST 47 rupees wich is illegal please remove this charges

    Thanks

    Comment Date: 2017-02-09 11:59:57

    by coolmehtab1239:
     

    Totally PUG gas charges illegal forcefully impose on all consumers it is not fear. Ogra help us on over billing it is not affordable..

    Comment Date: 2017-02-07 00:39:18

    by mohdsaleemumer:
     

    Dear I regularly glass bill paid, last two year very month my bill under 200 or 220. But this month Jan 2017 may bill Rs. 633 rupees ? pulse PUG Gass charges extra 275. Pls not my complane - See more at: Customer Number is 2928230000(2)) and Bill ID. is 292826390894 -

    Comment Date: 2017-02-03 16:20:46

    Pug charges or SSGC phuddi charges by Fahd:
     

    SSGC ke maa ke choot kay charges hai.

    Comment Date: 2017-02-03 00:13:52

    PUG Charges by Qaiser Rasheed:
     

    Dear
    I regularly glass bill paid, last two year very month my bill under 200 or 220. But this month Jan 2017 may bill 518 rupees y ? pulse PUG Gass charges extra 275. Pls not my complane - See more at:

    Customer Number is 7215810000(7) and Bill ID. is 721582546215

    Comment Date: 2017-01-31 17:42:47

    PUG Gas Charge by Mrs Jamila Bagum:
     

    coustomer 0912451000
    Jan 2017
    my re bill me PUG Gas charges 702
    is per PUG Gst 119
    kindly solve my promblem

    Comment Date: 2017-01-30 12:29:21

    COMPLAINT AGAINST ILLEGAL PUG CHARGES by muhammad faisal:
     

    Dear Sirs,
    I was surprised to receive my Gas Bill of JANUARY 2017 on 18 Febryary 2017 with PUG Gas Charges of Rs.275/= and PUG GST Rs.47/=,
    I don't what are these charges put in my bill kindly waive the PUG CHARGES FROM my bill.
    If my case would be reviewed and considered properly, I shall be grateful.

    Comment Date: 2017-01-30 11:27:54

    #SSGCPUG by Sajid:
     

    Please everyone who receive PUG charges in their Bill immediately log complain to SSGC at 1199 by informing their consumer No.xxxxxxxxx..

    Please do get the Complain number from SSGC for followup and ask them to replace meter immediately (PUG is basically meter replacement cost)

    thanks & regards
    please share and spread

    Comment Date: 2017-01-27 13:11:28

    by anas.print.packages:
     

    Sir
    Har mahene pug charges laga kar behjay ja rahe hain pehle bill 200 rupee ka ata tha aur ab 518 ka a Raha hey
    Customers number 9996270000
    Bill id 999620337119

    Comment Date: 2017-01-24 16:51:21

    Pug chg remove plz by Anonymous User
     

    Customer no 5488852814 (5) in dec 2016 bill and jan 2017 me pug chg aur pug gst lag ke araha hey kindly solve my promblem what is this.

    Comment Date: 2017-01-24 12:08:04

    PUG GAS CHARGES . by SHEIKH TAUSEEF AHMED:
     

    As Salam O Alikum.
    Meray December or January k Bill Main Baar Baar PUG CHARGES lag Ker Aa Raha Hai. Pehlay Bill 220 ata Tha ab 520 Aa Raha Hai .
    Customer Number : 3276601000 (6)
    Bill ID: 327660660664

    Comment Date: 2017-01-21 21:04:50

    pug gas charges by MUHAMMAD YOUSUF:
     

    Salam,
    Sir I am regular customer, sir December bill pay pug gas charges,520,and January bill is same 520, normal bill is every month 220,sir please this matter is sole ,
    I don't know pug charges,275,
    Customer number, 8226500000,

    Thanks

    Comment Date: 2017-01-20 08:34:27

    PUJ Charges by Omair:
     

    Mere Dec aur January ke bill me puj charges aur tax lag ke araha ha us se phle bill 200 tk ata tha 2 mnth se 520 araha ha plz inform y

    Comment Date: 2017-01-17 19:23:28

    PUG Gas Charges by Mohammad Riaz:
     

    Dear Sirs,
    I was surprised to receive my Gas Bill of December 2016 on 16 January 2017 with PUG Gas Charges of Rs. 275.= and PUG GST Rs. 47.=, because I don't know when was my Gas Meter changed. Anyway, it wasn't changed in the last two years.
    I don't know whose error it would be--human or computer.
    If my case would be reviewed and considered properly, I shall be grateful.

    Comment Date: 2017-01-16 18:28:22

    PUG Charges by Shaoor junejo:
     

    Dear
    I regularly glass bill paid, last two year very month my bill under 200 or 220. But this month Dec 2016 may bill 520 rupees y ?
    pulse PUG Gass charges extra 275.
    Pls not my complane

    Comment Date: 2017-01-14 18:07:40

    by anwerpatel4:
     

    pug gas charges as domestic
    why chrges added in my bill
    a/c no 0478930000

    Comment Date: 2017-01-01 13:32:37

    by iqbalmengal:
     

    Sir,
    it is stated that i am poorman and residing at H. No. 11 uper story, Rahim Colony Quetta. My customer No. is 4850991000. The Company s charging illegal/unauthorized charges of SSGC once in Jan 2016 sent a bill of Rs. 10,980/- when i complaint and checked by representative of SSGC found leak from outside of house but still they put all responsibilty upon undersigned and threat me to pay the dues other they will disconect my Gas connection. i paid the all outstanding bill of Rs. 10980/- dated 01-FEB-2016. later i was waiting my bill for two months then i have requested one of my friend who is govt employee to generate online bill, when he get the bill, i surprised that the bill was amount of Rs. 70,440/- sir, i again went to meet GM SSGC Samungli Rd Quetta to compliant, he handed over me a PUG complaint form on dated 15-11-2016 and advised me to submit the same in SSGC city branch also a represtative visited my house & check the meter and found the meter reading obtained on dated 11-10-2016 as 1273 while on dated 17-11-2016 the reading was 1242 it looks amaizing that after passing of almost one month the reading is less than they took before a month, it is clear that they have sent me worng bill. Sir i am very much worried, why are they torturing me mentaly, i could not pay illegal charges of the co. , it is therefore, requested to please waive off the illegal charges other wise i will reserve my right to file legal suit in the court of law. in addition to your information that this uper story is always remains closed only one individual who is serving in ATF is residing here while he is on duty the whole day.
    Regadrs
    Syed Naseemuddin
    Customer No. 4850991000
    Through Abdul Rehman The resident
    H.No. 11 uper story, Rahim Colony, Circular Road Quetta
    03337905457
    03337998572

    Comment Date: 2016-11-21 13:23:41

    by iqbalmenga:
     

    Sir,
    it is stated that i am poorman and residing at H. No. 11 uper story, Rahim Colony Quetta. My customer No. is 4850991000. The Company s charging illegal/unauthorized charges of SSGC once in Jan 2016 sent a bill of Rs. 10,980/- when i complaint and checked by representative of SSGC found leak from outside of house but still they put all responsibilty upon undersigned and threat me to pay the dues other they will disconect my Gas connection. i paid the all outstanding bill of Rs. 10980/- dated 01-FEB-2016. later i was waiting my bill for two months then i have requested one of my friend who is govt employee to generate online bill, when he get the bill, i surprised that the bill was amount of Rs. 70,440/- sir, i again went to meet GM SSGC Samungli Rd Quetta to compliant, he handed over me a PUG complaint form on dated 15-11-2016 and advised me to submit the same in SSGC city branch also a represtative visited my house & check the meter and found the meter reading obtained on dated 11-10-2016 as 1273 while on dated 17-11-2016 the reading was 1242 it looks amaizing that after passing of almost one month the reading is less than they took before a month, it is clear that they have sent me worng bill. Sir i am very much worried, why are they torturing me mentaly, i could not pay illegal charges of the co. , it is therefore, requested to please waive off the illegal charges other wise i will reserve my right to file legal suit in the court of law. in addition to your information that this uper story is always remains closed only one individual who is serving in ATF is residing here while he is on duty the whole day.
    Regadrs
    Syed Naseemuddin
    Customer No. 4850991000
    Through Abdul Rehman The resident
    H.No. 11 uper story, Rahim Colony, Circular Road Quetta
    03337905457
    03337998572

    Comment Date: 2016-11-21 13:18:59

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