Pakistan : Airblue - Customer Reviews & Complaints - Airblue Online Booking - Never Use - they will humiliate you Karachi - bookcomplaints.com :Sindh:Pakistan
     Login| Register    Feedback & Support   Blog   Q&A   Search By Id
Facebook

 
 
 
Australia   Bangladesh   Brazil   Canada   China   Germany   India   Japan   Mexico   New Zealand   Pakistan   Saudi Arabia   Singapore   South Africa   United Arab Emirates   United Kingdom   United-States  
 
Subscribe to latest post

Airblue Online Booking - Never Use - they will humiliate you Karachi

Mark as spam misclassified duplicated expired offensive

Consumer complaints and reviews

Consumer Complaint ID: CCN01330009

 
#Company Page
 
Railways - Airlines Published date: October 4, 2016 Add to watchlist
  • Country: Pakistan
  • Region: Sindh
  • City: Karachi

Name: Airblue

 

I recently booked ticket for my parents using Airblue website and paid via credit card. Website showed that officer may ask for the card that is being used for the payment. So I gave my mother my credit card just in case if they ask and she can show it.

I dropped my parents off to the airport and before the boarding my mom called that we are here at boarding and can not do it unless you bring your CNIC photocopy, i was furious. I had to return back to the airport in hurry, get a photocopy of my NIC and then went to the departure and ask the security guard at the door to hand the photocopy to my parents. Only then they allowed my parents to do boarding.

 

What a rubbish and ridiculous service ! why are you even bothering to take online booking if you don't have educated staff that can understand what credit card is and how payment is made and mostly it is for parents and family members, its 1 out of 3-4 times that person travels himself. 

 

Air blue and their customer service really sucks bad, don't use them.


 
 
Quickly post similar complaint
 
 

Vote
Result 0 votes | Avg Rating:

Add Comment  

Views: 78    Print

Comments

    Leave your comment (spam and offensive messages will be removed)





    Post Complaint

    Description:

    Photo Proof   (optional)

    Add new photo
    Email Address is kept confidential
    (optional)
    (optional)

    Select Category To Post Complaint

    Business & Finances Buildings & Construction Cars, Parts & Vehicles Education
    Electronics, Appliances, Software Entertainment and Recreation Event Planning & Services Family & Relationships
    Gadgets Government Organizations - NGO Home - Lifestyle Hospital, Insurance, Mediclaim Complaints
    Internet & Website Job & Career Law & Civil Rights Nature & Environment
    News & Media Office Complaints Prostitution & Human trafficking Public Transportation
    Real Estate Sports - Fitness Telecom & Broadband Travels - Holidays
    Unsolicited Phone Calls - Chats Unauthorized charges Others